Customer stories
Real outcomes from Tictag engagements across agriculture, retail, manufacturing, and more.
80% defect-level recall, 66% frame-level recall; faster automated inspection with full traceability
AI-Powered Drill Bit Inspection for Precision Manufacturing
A global precision tool manufacturer replaced labour-intensive manual inspection with Tictag's AI video-defect pipeline — combining precision imaging hardware, dual-track models, and human-in-the-loop validation to catch micro-defects at scale.
3,000 paragraphs annotated across core, keyword, location and sentiment tags — production-ready training data for semantic search
Personalised Tag Recommendation for Financial & Education News Search
A knowledge-management startup partnered with Tictag under the Data Voucher program to build a curated sentence-to-tag dataset spanning Singapore financial and education news, unlocking semantic search and personalised tag recommendation.
Conversion projected 1.85% → ~5%; ATV +10–25%; dwell time in cold zones +20–50%
Maximising Flagship Store Performance During a High-Traffic Event
A sportswear flagship deployed Tictag Insight to fix peak-hour understaffing, lift underperforming zones, and counter competitor promotions — turning high-traffic events into measurable sales uplift.
1,589 responses collected (158% of target), 1,037 validated datasets ready for ML training
Building High-Quality Data for Personalised AI Fitness Recommendations
A leading Korean fitness recommendation platform worked with Tictag through Korea's Data Voucher Program to build a high-quality consumer behaviour dataset — sharpening recommendation precision and unlocking actionable marketing insights.
+18–25% dwell time after layout redesign; data-driven staffing and promotion ROI lifted above 25–30% industry conversion benchmarks
How Tictag Insight Transformed Operational and Marketing Decisions for Lotte
Lotte deployed Tictag Insight to replace manual, intuition-driven retail decisions with AI-powered customer behaviour analytics — improving layout dwell time, peak-period staffing, and promotional ROI.
30% faster packing, 60–80% fewer packing errors, 10–20% labour cost reduction
Lotte Mart Vietnam — Cutting Errors and Boosting Efficiency with AI
Lotte Mart Vietnam replaced manual, error-prone packing workflows with Tictag's AI-Enabled Packing Checker — driving faster fulfilment, full order traceability, and dramatically fewer customer complaints.
+50% projected conversion lift; ATV +10–25%; dwell time in low-traffic zones +20–50%
Increasing Conversion and Engagement for a Premium Furniture Retailer
A premium furniture retailer deployed Tictag Insight on its existing CCTV and sensor stack — turning peak-hour congestion, dead zones, and competitor pricing pressure into measurable conversion and engagement gains.
Higher-fidelity AV perception models trained on Tictag-annotated edge-case data
Autonomous Vehicle Decision Making
Tictag partnered with a leading autonomous-vehicle company to deliver high-quality, consistent data annotation at scale, supporting the customer's perception-model training pipeline for safer AV decision-making.
Drone-captured facade imagery annotated for AI damage detection, replacing manual rope-access inspections
Building Facade Damage Inspection
A building-facade inspection company partnered with Tictag to annotate drone-captured imagery for an AI-powered damage detection system — replacing slow, costly, and dangerous manual visual inspections.
Threat detection +35%; false alarms reduced ~40% on Tictag-annotated worksite footage
Construction Workplace Safety
A safety video analytics company partnered with Tictag to label diverse worksite footage, raising AI threat-detection accuracy, cutting false alarms, and accelerating safety decision-making across construction sites.
Wearable tracking replaced by privacy-respecting computer-vision analytics for attendee movement and booth engagement
Elevating Event Planning and Execution
Tictag delivered a computer-vision analytics platform that gave the customer post-event insights on attendee movement, engagement, and booth performance — without wearables, tokens, or other intrusive tracking.
Targeted >85% AI counting accuracy for individual fresh fruit bunches in visually complex foliage where CCTV was infeasible
Palm Oil Plantation Fruit Inventory Counting
A regional palm oil producer replaced fatigue-prone manual fresh-fruit-bunch counting with a Tictag-built augmented-AI counting solution combining crowdsourced annotation and ML automation, targeting >85% counting accuracy.
AI-powered footfall, merchandising, and conversion insights from in-store CCTV
Sports Retailer — Tictag Insight
A leading sports retailer deployed Tictag Insight to turn store traffic into actionable sales decisions — surfacing AI-powered insights on customer behaviour, footfall patterns, merchandising effectiveness, and supplier coordination.